Privacy Policy

Information We May Collect

When you contact BCR Works or request service, we may collect information that helps us understand your needs and communicate with you. This may include:

• Your name
• Phone number and email address
• Property or service address
• Information submitted through website contact forms
• Details provided during a service request, phone call, or appointment
• Basic website analytics information, such as pages visited and general device or browser information

Please provide only the information reasonably needed for your inquiry or service request.

How Information Is Used

We may use the information you provide to:

• Respond to questions and service inquiries
• Schedule and coordinate HVAC service
• Prepare estimates or discuss service options
• Communicate about appointments, property access, and completed work
• Maintain appropriate customer and business records
• Improve website performance and the customer experience

Website Analytics and Cookies

Our website may use cookies or analytics tools to help us understand how visitors use the site. For example, these tools may show which pages are visited most often or whether visitors are using a phone or computer.

This information is generally reviewed in an aggregated form and is not used by BCR Works to personally identify individual website visitors. Browser settings may allow you to limit or disable cookies, although some website features may not work as expected afterward.

Information Sharing

BCR Works does not sell customer information. Information may be shared when reasonably necessary to provide requested services, process payments, support normal business operations, work with service providers, or comply with applicable legal requirements. We limit sharing to what is reasonably needed for the purpose involved.

Data Security

We take reasonable measures to protect customer information and limit access to legitimate business purposes. However, no website, email, electronic system, or method of transmission can be guaranteed completely secure. Please avoid sending sensitive financial, account, or identity information through ordinary website forms or email unless specifically requested through an appropriate process.

Third-Party Websites

Our website may include links to scheduling, payment, social media, manufacturer, or other third-party websites. Those websites are operated by others and may follow different privacy practices. BCR Works is not responsible for the content or privacy practices of third-party websites.

Contact Information

Questions about this Privacy Policy or information you have submitted to BCR Works may be directed to:

Policy Updates

This Privacy Policy may be updated periodically as our website, services, or business practices change. Any updates will be posted on this page with a revised update date.

Last Updated: June 2026